Communication involves much more than just what you say. In fact, your message is carried on three separate channels: your words, your tone of voice, and your body language ( hand gestures, how close you stand, and facial expressions). When all three channels of communication carry the same message, the communication is very clear and powerful. However, when you say one thing with your words and something else with your tone or body language, you send a mixed message. Mixed messages not only dilute the strength of the message, they often confuse the listener.
To explore the ways mixed messages have undermined your family’s relationships and to learn how to foster an environment of clear communication, call The Refuge Center for Counseling for an appointment.
Source: Active Parenting of Teens, 3rd Edition by Michael Hopkin
